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If you are a Sub-Agent, you will have to log into the Dealer
Access page to gain access to the numerous answers to questions
that will help you better understand your responsibilities as
a subagent and make your commission process and reconciliation
run smoother. Here are some questions that we are most commonly
asked.
COMMISSION/DISCREPANCY/CO-OPS
- In reference to the above topic, please log into
the Dealer Access page.
You can find helpful answers here.
- Where can I find the list of contacts for the
different departments?
You can find helpful list here,
also.
LOG-IN THE DEALER ACCESS SITE!
- I am presently a Sub-Agent and how can I gain access to
the Dealer Access site?
Please fill out the Form
provided, and you will get a reply within 24 hours (a working
day). If you will need instant access, you can call 281.568.6108
during the hours of 9:00AM to 6:00PM Monday
to Friday.
- I think I have the correct Username & Password, but
I can't get in.
You can fill out the Form
with a description of your problem, and you will get a reply
with the correct information once we have verified your
e-mail address.
- Can I change the User ID and Password?
For security reasons, we do not recommend
that you change the User ID. But, if you need to reset your
Password, you can request a new password and we will set
it up for you.
- Do I have to entry all my Activations, Renewals, Prepaid
and Data Features into the database?
YES! Your commission will be based
on the entry that you put into the database. No data entry,
no commission.
- I have a discrepancy question.
Please Log-in
the Dealer Access site.
- I am not a Sub-Agent, but would like more information,
to learn about the cellular business or am interested in
knowing more about Telecom Wireless. Who should I talk to?
You can fill out our FORM
and our Sales Representatives will be glad to help you with
any questions that you may have.
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